Returns & support

Live sales are not open. The final return window, address, conditions and cost will be published before accepting orders.

Something wrong with an order?

Contact us with your order number and a description of the issue. Incorrect or defective goods will be reviewed individually.

Underwear and hygiene

The final policy will distinguish unopened goods from worn or washed goods. Hygiene conditions will not replace remedies for incorrect or defective products.

Do not send a parcel to an unconfirmed address. Contact us first for instructions.